No sales tax will be charged to delivery locations outside of the state of Florida. My Pink Planet.com. are required by law to collect 7% sales tax on all orders shipped to a Florida address.

Return Policy

Doll Clothes, Doll Accessories and Doll Bedding:

If for any reason you are not satisfy with any DOLL CLOTHES purchase, we accept returns up to 15 days from the date of purchase. Item MUST be in the original condition. We will refund price of item less shipping. Refunds are contingent upon inspection of item(s) once we receive it. Contact Us for an authorization number.

Doll Furniture, "For Her Dept"- Kids Furniture, Play sets and Kids Bedding :

Many items such as furniture will be shipped directly from the manufacturer to customer soon as the customer places an order. My Pink Planet.com begins the procurement process with the furniture and accessory manufacture(s). Once the order is confirmed with manufacturer(s), My Pink Planet.com is monetary obligated to purchase the items ordered with each manufacturer.

All furniture, room decor, children's accessories, play set, and kids bedding are customed ordered from the manufactured and ships directly to customer, therefore we are unable to accept returns on these items. All merchandise is subject to the manufacturer's warranty. Mypinkplanet.com will provide you with contact information for the manufacturer for repair or replacement, should a manufacturer defects be the case. Customercare@mypinkplanet.com

Please note, Mypinkplanet.com and the product manufacturer are not responsible for damage to an item caused by improper care. You are responsible for understanding how to care for the items you purchase. If you have any questions, please contact us. Customercare@mypinkplanet.com

All cancellation and refund request must be made within 24 hours of date of purchase order.

If item is ordered and delivery refused, the customer will be charged a 25% restocking fee and the shipping will not be reimbursed.

Borders cannot be returned once opened.

Back Orders

Any item that is not in stock will be shipped to you when it becomes available. However, you will be notified by email.

Custom Orders

All custom and personalized orders are not returnable or refundable.

Payment Options

We accept Master Card, American Express, Visa, Discover, paypal and gift certificates. You must be at least 18 years old to order. We do not accept money orders, cash, or checks.

Shippping Info

Domestic Shipping for:

Doll Clothes, Doll Accessories , Girl's Clothing, Jewelry & Novelties

We Ship First Class (depending on the total weight), Priority mail and express mail

Doll Furniture, Children's Furniture and all other items

We Ship UPS Ground or Fedex

International Orders

For international rates, e-mail us at orders@mypinkplanet.com, or from outside the U.S., call 239-772-7249. Recipient is responsible for all taxes and duties.
Our Paypal address mypinkplanet@embarqmail.com

Delivery Time

Our goal is to ship your order as quickly as possible, subject to availability, receipt of payment, and credit authorization.

Doll clothes and accessories and most doll furniture is shipped within 2-7 business days.

Custom and Personalized orders are shipped within 2 weeks.

Children's Furniture are shipped within 2 to 3 weeks

If you have not received your order, please e-mail us at orders@mypinkplanet.com In order for us to provide the best customer care, please include your full name and zip code in your e-mail.

Terms & Condition

It is our top priority to choose products that are not only beautiful but also safe for your children. MyPinkPlanet.com carries only high quality and well-crafted doll clothes, accessories, doll and children's furniture, furnishings, bedding and accessories. We cannot, however, be held liable for any accidents resulting in personal injury that involve any products sold on MyPinkPlanet.com. Prices, availability and estimated delivery times are subject to change at any time.

Secure Order Online

For your security, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent any private information you enter from being intercepted. We encrypt your credit card number and personal information using GeoTrust Secure Server ID, which enables secure communications.

Wishlist

By popular demand, we have created an online Wish List can be sent via e-mail. It’s a great way to help you keep track of of items you’d love to have. Great for birthdays, holidays, grandmas or just cause you been great and what a wonderful reward. We think this is a great way for young girls to enjoy the shopping experience at My Pink Planet.com. As you browse through our store, you can add whatever you like to your Wish List just by clicking on "Add to Wish List" link. You can then e-mail it to someone whose e-mail address you know. You can automatically transfer items from your Wish List to your shopping bag. If you are actually shopping, please make sure to place items in the shopping bag rather than on a Wish List.

Gift Certficate

MyPinkPlanet.com gift certificate can be the ideal gift. They are redeemable in our store. We offer denominations from $15.00 to $300.00. It's conveniently easy, just select the gift certificate amount you like to purchase. Enter the recipient's name, recipient's email and a personal note. Your recipient will receive an email with your personal note and gift certificate. The gift certificate will have a code to redeem on line and an expiration date a year of date of purchase.

Newsletter & Promos

Sign up for our e-mails and be the first to know. As an e-mail subscriber, you will get access to special promotions and premium content, as well as early notification of new products and coupons periodically throughout the year. You may register with your e-mail address to receive information about these promotions. Special offers and discounts cannot be applied to previous purchases. No substitutions, please. Promotional or sale items are available while supplies last. We reserve the right to limit quantities or refuse orders.

Information we Collect

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

Information Used

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you wish to no longer receive promotional e-mail from us, inform us by email at customercare@mypinkplanet.com

Protecting our visitor information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

How are "cookies" used

We at MyPinkPlanet.com are firmly committed to customer privacy. We use your IP address simply to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. If you set your browser to reject cookies the site will not be able to recognize your cart, your account, or any personalization.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Keep in mind, by turning off your cookie, your computer will be limited on some of our services will not function properly.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include MyPinkPlanet.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Opt-out, remove or modify information you have provided to us

If you choose to be removed from our newsletter/promotional mailing list, you can simply do so by contacting us at customercare@mypinkplanet.com.

We do maintain information about an individual sales transaction in order to complete transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link that is not operating).

Legal

Copyrighted. All of the items on this site are copyrighted by MyPinkPlanet.com or the manufacturers of MyPinkPlanet.com. No part of this site can be reproduced without the written consent of MyPinkPlanet.com

Disputes

The use of MyPinkPlanet.com site and all contracts with MyPinkPlanet.com shall be governed by and construed in accordance with the laws of the State of Florida without giving effect to any principles of conflicts of law. All parties using MyPinkPlanet.com site hereby submit to the exclusive jurisdiction of the courts within the state of Florida, and waive any jurisdictional venue or inconvenient form objections to such courts.

No Warranties

There is no warranty that any information, service, or product provided or referenced by MyPinkPlanet.com is either merchantable or accurate. There is no warranty that any products or services found on or sold from MyPinkPlanet.com site will be fit for any particular purpose or need. Except for any express warranties stated on this site, if any, the services and products described on or sold from Mypinkplanet.com site are provided "as is" and with all faults, and the entire risk as to the satisfactory quality, performance, and accuracy is with the user and purchaser.

Use of MyPinkPlanet.com site is at your own risk. No party involved in creating, producing,or delivering MyPInkPlanet.com is liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, MyPinkPlanet.com site. MyPinkPlanet.com assumes no responsibility for, and will not be liable for any damages to or any viruses which many affect your computer equipment or other property on account of your access to, use of, or downloading from MyPinkPlanet.com site.

MyPinkPlanet.com may at any time, and without notice, revise any Terms and Conditions by updating this posting. You are bound by any such revisions. If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable then that provision shall be deemed sever able from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback@mypinkplanet.com pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you accept consent to our privacy policy.

Why Buy From Us

Selection - We offer a large selection of doll clothes, doll accessories, doll furniture, children's furniture, accessories, furnishing and fun stuff for your girl. Our customers love our site! They claim it's easy to navigate and great site to complete their gift shopping.

Price – We strive to keep our prices competitive. We are proud to help you save money on the products you want.

Service – At MyPinkPlanet.com we aim at providing the best customer service. We understand the stress of shopping endlessly that's why we are here to help, we really enjoy what we do and it shows.

Customer care - If there is anything in particular you are looking for just drop us a line we will try our best to help find that product. customercare@mypinkplanet.com
Savings - Sign up for our newsletter and receive up to date on the latest items and saving coupons and periodical free shipping.
Wish List - Our aim is to ease every parent’s search for unique and exceptional products for their children, without sacrificing time, quality and durability.We now offer our Wish List to simplify your shopping.
Gift Certificate - We Offer Gift Certificate to simplify your shopping and in an effort to you time.

Quality – We sell merchandise from the top notch manufacturer. Our products are of outstanding quality, You won't be disappointed, just read our testimonials.

About Us

We are a mother and daughter business , owned and operated with a passion for the American girl® dolls and their 18" doll clothes. My daughter, an awesome creative storyteller, loves creating stories and learning about her American Girl® Dolls. The innocence that these dolls have contributed to my daughter and many other girls has inspired me to go forward with MyPinkPlanet.com. In today's world, I find that to be a treasure.

Our doll clothes and accessories may not be the original Pleasant company® or Mattel® items but they are just one step away! Just read our testimonial and you will see what are customers have to say about the quality and customer care. We are also excited about the doll jewelry, mostly created by designer Arianna. The overall feedback we have been receiving has been positively overwhelming.

At My Pink Planet.com, not only will you find beautiful outstanding quality dolls clothes, doll accessories, doll furniture and doll jewelry but you will love our "For Her" department. Large selection of children's bedroom furniture, bedding, room decor, furnishing. Our goal is to ease every parent’s search for unique and exceptional products for their children, without sacrificing time, quality and durability. Let us help create your child's room into a haven.

A great favorite of many of our young fans, "Fun Stuff". In our fun stuff area you will find items such as diaries, art activities, scooters, kitchen play and art kits just to name a few! Quality gifts at affordable prices. Many are items in our store are unique.

We soon will offer age related fun activities that young girls can visit and play on our site. From games to puzzles and catching up on the latest on their favorite dolls.